NO REFUND ON DIGITAL ACCESS:
You may cancel access to the website at any time and your username and password will remain valid for the remainder of the period for which you have paid; however, no refunds will be issued. If you do decide to cancel, you must contact us by email at email@example.com. If you have any questions about this purchase, please call your sales representative at (800) 558-6268 ext. 17.
RETURNS FOR DVD/CD-ROM:
Every DVD/CD-ROM sold by Sales Training Series is backed by our risk-free guarantee. Sales Training Series guarantees that every title shipped to you will increase sales and productivity. Evaluate the title for up to 30 days from its ship date and see for yourself the benefits of professional sales training. If you are unsatisfied with your purchase, return the title within 30 days of its postmarked ship date; you will receive credit back to the credit card used. Shipping & handling charges are not refundable, if applicable. DOES NOT APPLY TO DIGITAL ACCESS.
Return titles to:
Sales Training Series, Inc.
Attn: Returns Dept.
P O Box 99
Fallbrook CA 92088
PRODUCT GUARANTEE FOR DVD/CD-ROM:
If you are having difficulties with your title, please contact our technical help desk by e-mail firstname.lastname@example.org. All PC CD-ROM products are guaranteed to play in any compatible PC CD-ROM drive running Microsoft Windows 98 or later. All DVD data products are guaranteed to play in any compatible PC DVD-ROM drive running Microsoft Windows 98 or later. All DVD video products are guaranteed to play in any DVD player.
If you experience difficulties accessing supplemental material for your title, e-mail our technical help desk email@example.com and we will be glad to send you Adobe Acrobat versions of the supplemental material needed.